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COVID-19 Policy

On Call Nanny understands the seriousness of the current pandemic and is following the guidelines recommended by the CDC, the Washington State Dept of Health, and the California Department of Public Health to prevent the spread of the COVID-19 virus. We are taking the following measures to limit the exposure to our Nannies and our families. 

  • Nannies are advised to refrain from large gatherings and to wear masks in public places when they’re unable to maintain a distance of 6 feet from others not in their immediate household. 


SYMPTOMS (Fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, diarrhea.) 

  • In the event that one of our Nannies becomes ill or symptomatic, they must present a negative COVID-19 test result.

        ○ If the COVID test results are negative, the nanny may return to work 
           after meeting the following requirements: 


           1. Submit the current negative COVID test result to OCN.


           2. Be symptom free for a full 24 hours.

        ○ If the the COVID test results are positive, the Nanny may return to work 
           after meeting the following requirements:


            1. Be symptom free for a full 24 hours.

            2. Provide a current negative COVID test result to OCN. 



  • If a Nanny is exposed to an individual who has tested positive for COVID-19 but is not symptomatic, they may return to work after receiving a negative COVID PCR test result. 

Additionally, On Call Nanny requires that our Nannies follow the following requirements to best care for our families. 


  • Nannies will ask screening questions during their Introductory Call to each family shortly after accepting an assignment and again on the day of care.


Screening questions will include: 

          1. Has any member of your household had any COVID-19 related symptoms 
               (ie. cough, difficulty breathing, body aches, loss of smell, sore throat,       

               congestion, vomiting, fever, etc.), or a contagious illness in the last 5 

          2 . Has any member of your household been in contact with anyone who has 
               received a positive COVID-19 test result within the last 5 days? 

          3. Has anyone in your home been advised or required to be quarantined due 
              to possible exposure to the coronavirus?

  • Nannies will take their temperature on the morning of their assignment and ask that the family do the same. (A fever of 100 degrees or greater, or if anyone is feeling unwell, will result in a cancellation of care.) 


  • During the introductory call, Nannies will engage in a discussion with the family to assess whether it is necessary to maintain the use of face coverings for the entirety of their assignment.


  • Nannies will frequently wash their hands and the hands of the children in their care using soap and warm water for at least 20 seconds. 


  • Nannies will use family-provided cleaning materials to clean and sanitize used surfaces frequently.


  • When care is outdoors, Nannies will keep the children distanced from anyone not in the family’s household.

On Call Nanny understands that families are needing extra support right now. Unfortunately we are no longer able to provide care to families experiencing any contagious symptoms to protect our Nannies, their families, and our clients. 

Please know that we are monitoring pandemic guidelines closely and are adjusting our policies as new information becomes available. Thank you for your understanding as we navigate these challenging times. 

Please visit the link below for more information:

COVID-19 Testing: What You Need to Know / CDC 

Updated September 2023

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